Shipping policy

Last updated: July 4, 2026

Alcove Supplements ships wellness products directly to customers through our fulfillment partners. This policy explains how shipping works, what to expect after placing an order, and what to do if something needs attention.

Order Processing

Orders are typically processed within 1 to 3 business days after payment is confirmed. Processing times may be longer during holidays, product launches, restocks, carrier delays, or periods of high order volume.

Orders placed on weekends or holidays begin processing on the next business day.

Shipping Rates

Shipping rates are calculated at checkout based on the items in your cart, the shipping destination, and the available carrier options.

Free standard shipping may be available on eligible U.S. orders of $75 or more when shown at checkout. If a free-shipping offer is active, the order must meet the displayed threshold after discounts and before taxes unless otherwise stated.

Estimated Delivery Times

Estimated delivery times are shown at checkout when available. Most U.S. orders arrive within a few business days after fulfillment, but delivery times are estimates and are not guaranteed.

Carrier delays, weather, holidays, incorrect addresses, customs review, and other events outside our control may affect delivery timing.

Tracking

When your order ships, you will receive a shipping confirmation with tracking information if tracking is available for your shipment. Tracking updates may take up to 24 hours to appear after the carrier receives the package.

Multiple Shipments

Some orders may ship in more than one package depending on product availability, fulfillment location, or carrier requirements. If your order ships separately, you may receive more than one tracking number.

Address Accuracy

Please confirm your shipping address before placing your order. Alcove Supplements is not responsible for delays, failed deliveries, or lost packages caused by incorrect or incomplete shipping information.

If you notice an address issue after placing your order, contact us as soon as possible through the contact page. We cannot guarantee changes once an order has entered fulfillment.

Lost, Stolen, Or Delayed Packages

If tracking shows that a package was delivered but you cannot locate it, please check with household members, neighbors, building management, mailrooms, and the carrier first. Packages marked delivered by the carrier are generally considered delivered.

If your package appears lost in transit or has not updated for several business days, contact us and we will help review the shipment details.

Damaged Or Incorrect Orders

If your order arrives damaged, incorrect, or missing an item, contact us within 7 days of delivery. Include your order number and clear photos of the package and product issue so we can review it quickly.

Returns

Return eligibility is handled under our Return Policy. Please review the Return Policy before sending anything back, as supplements and personal care products may have restrictions once opened or used.

Questions

If you have questions about your order, shipping status, or delivery issue, contact us through the contact page and include your order number when available.